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Gainesville Florida Estate Planning & Elder Law Blog

Tuesday, March 4, 2014

Seniors May Receive Financial Restitution for Telephone Scam

The Florida Attorney General's (AG) office wants your assistance in getting the word out about a recovery available to seniors financially exploited in a telephone scam.

The AG's office settled a case involving unauthorized charges to landline (home) bills by CenturyLink. More than 1,200 individuals ages 80-99 were victimized. In many instances, these consumers may not even know their telephone bills were inappropriately charged. Seniors were often billed for months, and even years, without their knowledge or consent. Claims in this scam may amount to $2.3 million.

Seniors victimized by this scam may be entitled to a refund. The average refund is estimated at $134.00 and may be as high as $700.00, depending on the circumstances. Claim forms were mailed to more than 1,700 people. However, these victims may be reluctant to file a claim or not understand 1) how they were victimized and 2) that they can financially recover some of their loss.

Details are available by clicking here or calling Citizen Services at (866) 483-0379. Please reach out to your community and family members to alert them to this scam and their possible recovery. Some suggested target sites to notify might be the following places who have contact with the elderly with landlines.


Consumers must file claims by April 12, 2014.


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